Support

Need a hand? Most answers are a click away.

Frequently asked questions: phone lines, Windows versions, privacy, Archive mode and lost passwords.
Building a box? The troubleshooting page covers dark lamps, Wi-Fi trouble and dialing errors.
Setting up a box? Follow first-time setup.
Forgot your password? Use your recovery code on the password page, or in the Netstalgia Online Sign On window.
Your account: log in to change your password, make a new recovery code or close your account.

Netstalgia Online, quick tips

Can't sign on with the box? Check that the box's NET lamp is lit and that you chose the Netstalgia box as your Location in the Sign On window.
A page says it needs Archive mode? Some sites in the Directory and the Software Library only exist in the restored old web. Switch the box to Archive mode with the Protoweb archive on http://netstalgia.local.
Rules and privacy: the Terms of Use and the privacy page.

Our news page has the latest on new versions and known problems.